Louisville Grows  guaranteed to be shipped within 5 business days. If there is an issue with your order, we will contact you prior to shipping.

Refunds/Credits or Exchanges

If your order was purchased directly through and you received an item that was damaged, you will need to contact us ( within 10 days of the shipment being received. The damaged item will be returned and will need to be sent to:

Louisville Grows
1641 Portland Avenue
Louisville, KY 40203

A refund will be issued once the damaged item is received. Refunds/Credits will be issued for the amount of the purchase minus all shipping costs.

All correspondence can be done either via email at or writing Louisville Grows 1641 louisville, ky 40203